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Fleet audit: the pre-renewal review

The renewal date is the fleet's big opportunity – but only if the company arrives ready. The fleet audit turns that preparation into a system: ahead of the renewal, at an unhurried pace, we review the fleet, the cover and the processes. That way, the negotiation isn't a scramble – it's a smooth run-through.

In brief:
  • The ideal time for the audit is weeks to months before the renewal date – while there's still time for every step.
  • The four areas we review: the fleet (the list), coverage (levels, deductibles), claims record (statistics), and processes (adding/removing vehicles, claims procedure).
  • The result is a short status report plus a to-do list with priorities – the renewal strategy is built from this.
  • The audit is a service I provide free of charge – all it needs is the vehicle list and the claims list.

Why is the audit its own discipline?

Because the quality of the renewal round depends on preparation: someone who starts gathering data the week before the renewal date decides under time pressure – someone who has been audited gets to choose between options. The audit, then, isn't extra bureaucracy, it's a reshuffling of time: most of the work moves earlier, leaving a clear picture for the moment of decision. The renewal routine article shows the whole renewal timetable – the audit is its first, thickest chapter.

The four areas we review

The fleet: checking the vehicle list against the insurer's records – every vehicle in its place, with roles and financing details (vehicle list article). Coverage: reviewing the casco matrix and the deductibles – do they still match the fleet's reality (coverage levels article). Claims record: requesting and interpreting the claims statistics – trend, structure, open cases (claims-statistics article). Processes: the state of the vehicle add/remove routine, the internal claims procedure and document management.

What's the result?

A short status report you can act on: what's in order, where there's a gap or an excess, and what steps are recommended – ranked by priority. This is what the renewal strategy is built from: what we ask the current insurer for, what we put out to tender, and what structural changes to consider (deductible, levels, add-ons). Experience shows that audits typically turn up something to sort out – a phantom vehicle still being paid for, an outdated coverage level, an unused add-on – and some of this can be fixed right away, even before the renewal date.

How does it start?

Simply: it needs the vehicle list (if there isn't one, we'll put it together from a template), the claims history (I'll request it), and a conversation about the company's plans – growth, vehicle changes, a new line of business, because the future is part of coverage planning. The audit is a service I provide free of charge, with no obligation attached: the status report stays yours even if we end up not touching any policy at all. A 20-minute booking is enough to get started – with the autumn renewal season ahead, it's especially worth making time for it early.

How long does it take, and what does it need from the company?

The time the audit asks of the company is modest: handing over the vehicle list or putting it together with me (an afternoon, if there isn't one yet), a 20-minute conversation, and an hour at the end to go through the status report. The rest – requesting the claims list, analysis, comparison – is my work, typically taking a few working days. The result is worth having even if no policy ends up changing: the company knows where it stands, and moves on well-trodden ground at the next renewal. Because of the autumn season, for fleets with a Q4 renewal date, starting at the end of summer is ideal – but the audit can be carried out at any point in the year.

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This article is for general information only and does not constitute an offer or professional insurance advice. The specific cover, exclusions and premiums are determined by the insurers' policy terms and conditions in force at any given time – it is worth going through these item by item when you request a quote.

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