Insights · Templates and glossary

Glossary A–Z: fleet insurance terms explained in plain language

Thirty terms, in alphabetical order, each in one clear sentence – with a second, practical note here and there. The goal isn't legal completeness but usable understanding: so that reading a quote, a policy wording or a letter from the insurer doesn't turn into guesswork. The quick-start version: 15 basic terms in minutes.

In brief:
  • 30 terms in alphabetical order, explained in plain language – linking through to the deeper articles.
  • The definitions are for guidance only: the exact content always comes from the relevant policy wording.
  • For three-language equivalents: the HU–EN–DE mini dictionary is a separate article.

A–C

Adding/removing vehicles: bringing a vehicle into the fleet framework, or taking it out – with a proportional premium adjustment. Assistance: roadside assistance cover (on-site repair, towing); the exact scope varies by package. Beneficiary: the party to whom the insurer pays compensation – for a financed vehicle, the clause typically runs in favour of the lender. Cargo: the goods being carried – not a matter for vehicle insurance but for cargo cover: separate article. Casco: insurance covering damage to your own vehicle (collision, theft, natural hazards, glass), subject to a deductible. Claim payment: the insurer's payout for a covered claim, under the policy wording and the deductible. Claims line: the insurer's official claim notification channel – the fastest route for handling a claim. Claims record (claims history): the itemised history of the fleet's claim events. Common renewal date: the fleet's shared date for review and putting cover out to tender. Cover level: the extent of protection chosen for a given vehicle category.

D–G

Deductible: the part of a claim that stays with the company – the balance point between the casco premium and how much of the claim you carry yourself. European Accident Statement: the blue-and-yellow form for recording the facts at the scene – not an admission of liability. Exclusion: a scenario set out in the policy wording for which the insurer does not pay. Fleet administration: recording and moving the vehicles that belong to the fleet – adding and removing vehicles, updating data. Fleet composition: the fleet's structure by category, age and value – one of the factors in pricing. Fleet portal: the insurer's online interface for handling fleet matters. Framework agreement: the fleet contract's typical build – common terms and conditions plus a vehicle-level record. Green Card: the international document proving MTPL cover for trips abroad – available on request from the insurer.

L–M

Lapse of insurable interest: the end of the insurable interest (e.g. the vehicle is sold) – a typical reason cover ends. Leasing (finance/operating): financing arrangements where ownership and use sit with different parties – the contract sets out the insurance duties. Long-term rental: a long-term vehicle rental arrangement, typically bundled with a service package – the scope of cover depends on the contract. Loss ratio: the ratio of claims paid out to premiums paid in; the main driver of the fleet premium – separate article. Malus: the surcharge side of the retail bonus-malus system; in a fleet, the system typically works differently – on a claims-history basis. MNB: the National Bank of Hungary – supervises the insurance market and intermediaries, with a public register of intermediaries. MTPL: motor third-party liability insurance – cover for damage caused to others, a statutory requirement.

P–T

Personal effects cover: limited cover for personal items left in the vehicle – not the same as cargo cover. Property insurance: cover for on-site assets (buildings, stock, equipment) – it borders on fleet cover: premises article. Published tariff: the advance publication of MTPL tariffs on the MNB's platform (fleet tariffs must be published too) – within this framework, fleet premiums are typically individually priced, based on claims history. Registered keeper: the operator entered in the official vehicle document – typically the one liable for MTPL; failing that, the owner. Start of cover: the point in time from which cover is in force – separate article. Superstructure: equipment built onto the vehicle (box body, refrigeration unit, crane) – part of its value, so it should be included in the sum insured. Survey (loss assessment): assessing the damage (on site, or from photos submitted digitally) as the basis for the claim payment. Territorial scope: the group of countries in which cover applies – for casco, this is set out in the policy wording.

How to use the glossary

The glossary works best when it's close at hand: it's worth bookmarking in your browser and keeping open in another tab while you read a quote or a policy wording. If a term isn't here, there are two routes: search using the magnifying-glass button in the header (it searches the whole Insights hub), or just ask – when we go through a quote together, I'm happy to translate any term into everyday language. The definitions are deliberately short: the depth comes from the linked articles. And one promise: if in practice you come across a term that's missing here, let me know – the Insights hub is a living resource, and the glossary grows along with it.

A question tailored to your own fleet? Book a free 20-minute consultation →

This article is for general information only and does not constitute an offer or professional insurance advice. The specific cover, exclusions and premiums are determined by the insurers' policy terms and conditions in force at any given time – it is worth going through these item by item when you request a quote.

Related articles

Let's talk for 20 minutes about what the market can offer for your fleet.

Free of charge, no obligation – bring your vehicle list and claims history, and by the end you'll see the next step.

Book a time